Privacy Policy

2. Information We Collect

We collect information to provide better services to all of our users. The types of information we collect include:

• Account Information: name, email address, phone number, organization (e.g., golf course name), and other identifiers you provide when creating an account or subscribing to our services.
• Billing and Payment Data: payment details handled via third-party payment processors (e.g., Stripe). We do not store full credit card numbers on our servers; card data is processed by our payment providers in accordance with their privacy and security practices.
• Usage Data: logs, device information, IP addresses, browser type, and other diagnostic and usage information generated when you access and use our services.
• Communications: support requests, feedback, survey responses, and other communications you send to us.
• Content and Media: any files, photos, videos, or other content you upload to your account (for example, when using demos, sharing sample data, or submitting reviews).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve services: to deliver, operate, maintain, and improve the core functionality of Bagroom Basics (member lists, bag and cart tracking, billing and subscription features).
• Billing and payments: to process transactions, send invoices, and prevent fraud through our payment processors.
• Customer support: to respond to inquiries, provide technical support, and communicate service updates.
• Security and compliance: to detect and prevent abuse, malware, or other malicious activity and to comply with legal obligations.
• Marketing and promotions: to send updates, promotional materials, newsletters, and information about new features, unless you opt out.

4. Use of Golf Course and Organization Names in Marketing

By using our services, you grant Bagroom Basics the right to reference the name of your golf course or affiliated organization in our marketing materials, case studies, press releases, and promotional content, unless you explicitly notify us in writing that you opt out. This may include:

• Listing your golf course as a customer on our website or marketing collateral.
• Using short testimonials or quotes submitted by your staff (with attribution) for promotional purposes.
• Referencing the type of facility and general achievements (e.g., “Reduced bag retrieval times at X Golf Club”).

We will not publish sensitive or confidential information about your organization without prior written consent. If you wish to opt out of this authorization, please contact us at onboarding@bagroombasics.example (or the email address provided in your contract), and we will remove your organization from future marketing materials within a reasonable timeframe.

5. Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service providers: third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processors). These providers are contractually required to protect your data.
• Legal requirements: if required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Bagroom Basics, our users, or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of such a transaction. We will notify you if your personal information will be transferred to a successor entity.

6. Data Retention

We retain personal information for as long as it is necessary to provide services to you and to comply with legal obligations. If you close your account, we will retain certain information for recordkeeping, fraud prevention, and legitimate business purposes unless you request deletion and it is feasible under applicable laws.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information you provide. While we strive to protect your data, no transmission over the internet or storage system can be guaranteed to be 100% secure. You acknowledge and accept the inherent risks of online communication.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, or delete the personal data we hold about you. You may also have the right to object to certain processing activities and to receive a copy of your data. To exercise these rights, please contact us at the address below.

9. Children

Our services are intended for businesses and professional users. We do not knowingly collect or maintain personal information from children under the age of 16. If you believe we have collected information about a child, please contact us so we can take appropriate steps to delete such information.

10. International Transfers

Bagroom Basics operates internationally. Your personal information may be accessed and processed in countries other than the one in which you reside. Where required, we will take steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Bagroom Basics
Email: bagroombasics@gmail.com

If you wish to opt out of the use of your golf course or organization name in our marketing materials, please send a written request to the email above and include your organization name and account identifier. We will process opt-out requests in a timely manner.